Terms & Conditions

All orders are subject to product availability and order confirmation. Zelvior reserves the right to cancel or decline an order where necessary.

We make every effort to ensure that product descriptions, colours, fabrics, and sizing information are accurate. Slight colour variations may occur due to photography, lighting, or individual screen settings.

Orders are processed once payment has been successfully received and verified. Zelvior reserves the right to hold or cancel an order if payment cannot be verified.

Delivery timelines may vary depending on the destination and shipping method selected. Once an order has been dispatched, delays caused by the courier service or customs are outside Zelvior's control.

For international orders, customs duties, taxes, or other charges imposed by the destination country may apply. Any such charges are the customer's responsibility.

Items must be unworn, unused, unwashed, and returned with their original tags and packaging to qualify for a return or exchange.

Items that have been altered, damaged, washed, worn, or returned without their original tags may not be accepted.

Sale or discounted items may be subject to different return and exchange conditions.

Please review your order carefully before completing your purchase. Once an order has been confirmed or dispatched, changes or cancellations may not be possible.

If you receive a damaged, defective, or incorrect item, please contact us within 48 Hours of delivery with your order details and clear photographs of the issue.

All Zelvior content, including photographs, designs, graphics, logos, text, and other brand materials, is the property of Zelvior and may not be reproduced, copied, or used without prior written permission.

Zelvior reserves the right to update these terms and conditions when necessary. Any changes will be reflected on this page.